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Terms of travel of Classic Highlights Reisen GmbH
 

Dear English-speaking customers,
The following translation of our terms of travel is provided as a service to our foreign customers in order to help them understand the terms of our contract and its legal grounds in the case of booking. Please note however that this translation is for service purposes only and that only the German version (Acrobat Reader needed) is the binding official text.


 

1. Conclusion of the travel contract/hotel contract
The travel registration must take place in writing and becomes with the entrance
with the tour operator obligatorily. The contract comes with the entrance that
Notification of acceptance by the tour operator.

2. Payment
With receipt of the written travel confirmation/calculation and handing out
the letter of trust becomes due as follows pre-payments: The pre-payment
equal value of the booked ticket(s). With receipt of one Pre-payment by the travel agency becomes the customer the letter of trust handed out. The remainder is to match the payment with delivery against handing the travel documents out. In reservations of group journeys separate apply Terms of payment. Their travel agency informs you.

3. Achievements

The range of the contractual achievements results from the performance specifications in the catalog as well as other advertisements of Classic Highlights Reisen GmbH. additional agreements, which deviates of the contents of the performance specifications, require an express confirmation by the Classic Highlights Reisen GmbH.

a) individual program
When reservations from the individual programme are certain minimum stays
as well as determined achievements are to consider according to basis package. Exact details can be taken from the programme advertisement.

b) holiday home/houses
The holidays house or the holiday home may be inhabited only from in the advertisement indicated and in the journey confirmation specified number of adults and children. The cash and carry of pets is permitted only in the cases in which the brochure admits this strictly. The indicated on- and departure dates are bindingly.

c) travel-cancellation insurance
With all journeys the travel-cancellation insurance is a component of the
Service range. It must generally be about so-called package reservations
act. Booked tickets in connection with package reservations are coinsured. Important note: The line airlines furnish their transport achievements responsible and stand for it for that Opposite aircraft passenger directly. With the inclusive travel resignation 80 % of the cancellation costs are insured.

d) reductions for children
d1) with hotels and holiday areas in the individual program

- children up to the completed age of 11 usually receive at least 20 % reduction in the hotel with an accommodation in the double room in Company of two full-paying travelers.
- with holiday home/houses no child reduction is intended, because the price calculation takes place per day or week and unit, not per person.

d2) with IT journeys with IATA Airlines (line machines)
- children under 2 years receive a reduction of 90 % for the flight (without requirement on seat and free allowance). children up to the completed age of 11 receive a reduction of 50 % for the flight.

d3) pre-payment at the travel price
The pre-payment generally corresponds to the value of the booked and confirmed ticket(s).

4. Changes
Changes or deviations of individual travel-benefits of the agreed upon
Contents of the travel contract/hotel contract, those after conclusion of a contract become necessary and by the tour operator not against faithful and faith were caused, are only permitted, so far the changes or deviations are not substantial and the total cut that booked journey do not impair. Possible warranty claims remain unaffected, so far the changed Achievements are afflicted with lack. The tour operator is obligated, the customers over changes of achievement or deviations immediatelyto inform. If necessary it becomes the customer one free transfer posting or a free resignation offer. Classic Highlights Reisen GmbH reserves itself, the publicized out and with that Prices in the case of the increase of the transport costs confirmed reservation or the data for certain achievements, like port or airport taxes or a change for the journey concerned valid rate of exchange, to change to the extent, like itself the increase of the transport costs or the deliveries for certain achievements per person and/or. per seat on the travel price affects, if between conclusion of a contract the travel confirmation with the customer and the agreed upon travel date more than four months lie.In the case of a subsequent change of the travel price or a change a substantial cruising power output has Classic Highlights Reisen GmbH the traveler immediately, at the latest however 20 days before travel start of it to inform. Price increases after this time are illegally. If price increases 5 % exceed or in the case of a substantial Change of a substantial cruising power output, is justified the traveler, to withdraw without fees from the travel contract or the participation to require at an equivalent journey, if Classic Highlights Reisen GmbH in the situation is, such a journey without additional price for the traveler to offer from its offer.

4.1. Resignation by the customer, transfer posting, spare person
a) resignation
- must with resignation from a journey to music or sportveranstaltungen tickets already bought to be computed, if it not otherwise by the tour operator to be sold can. With map sales in connection with a reservation from another (non-operating) programme is not in the map price travel resignation cost insurance contained.

b) the customer can withdraw at any time before travel beginning from the journey.
The entrance of the declaration of withdrawal is relevant with the tour operator and/or with the booking travel agency. It is recommended, the resignation in writingto explain within the Classic Higlights journey office hours. Footstep the customer of the travel ontract/hotel contract back, without a spare person to have placed, or he does not start the journey, then Classic can Higlights journeys GmbH an appropriate replacement for the met Travel precautions and for its expenditures require. This in that flat-rated Rule resignation costs amount to:

b1) per person with overall air passage (IT journeys and city journeys with the offered line and charter flight companies): plus 100 % of the tickets
until 22 days before travel start 10 % of the travel price
starting from 21 - 15 days before travel start 25 % of the travel price
starting from 14 - 7 days before travel start 40 % of the travel price
starting from 6 days before travel start 55 % of the travel price

b2) per person with self journey and only hotel reservations: plus 100 % of the tickets
until 30 days before travel start 10 % of the travel price
starting from 29 - 22 days before travel start 25 % of the travel price
starting from 21 - 7 days before travel start 40 % of the travel price
starting from 6 days before travel start 55 % of the travel price

Deviating from it there are separated cancellation conditions with some hotels.
To all applies: plus 100 % of the tickets

Resignation costs at least €25, per person

With resignation on the day of the departure: 100 % of the travel price
With non-percipience of the journey/No show: 100 % of the travel price
The customer remains the right to be untouched of the proof of a smaller damage.

c) when desired the customer not only slight changes regarding the travel date, the destination, the place, the travel start, the accommodation or the mode of conveyance up to 29. Day before travel start caused, then becomes during flight package tours with line air transport companies and reservations from our individual programme a working on payment
of € 25, - per person raised. This applies also to Changes of name. Starting from that 28. Day knows such a change only after resignation from the travel contractaccomplished to the resignation conditions (4.1) and new application become. Special periods of expiry are given on the part of the hotel, thus transfer postings require the express confirmation of the hotel line.

d) up to the travel beginning can the customer itself at the time of execution that Journey by third to replace leave. The tour operator can that Changes in the person of the traveler contradict, if it the special Does not meet travel requirements or laws or official requirements oppose.

e) does not take the traveler cruising power outputs for compelling reasons in requirement, then the tour operator strives with the service providers around refunding the saved expenditures, if concerning this a common Minute during the travel line was manufactured. Working on -, resignation and transfer posting fees are immediately due. Ask consider the deviating resignation fees with journeys over the turn of the year 2005/2006, those on your travel confirmation proven are!

4.2. Publicized minimum number of participants
With fall shot of a publicized minimum number of participants can the tour operator until 4 weeks before travel beginning call the journey off. In the tour operator is committed to each case, the customers immediately to inform from the nonconclusion of the journey and it those To transmit declaration of withdrawal immediately. The customer receives the deposited Travel price immediately back.

4.3. Abolition of the contract because of unusual circumstances
Becomes the journey due to higher force (e.g. internal unrests, war, natural catastrophes
or epidemic diseases) substantially difficult, endangers or impairs, so both the tour operator and the traveler can the contract quit. If the contract is quit, then Classic Highlights Reisen GmbH for those can still furnished or for the completion of the journey to furnishing cruising power outputs an appropriate remuneration require. Further the tour operator is obligated, the necessary measuresto meet, in particular, if the contract covers the back transport, to carry back the travelers. Extra costs for the back transport are to be carried by the parties ever to the half.

5. Other organizers
A transport in the regular transport service is furnished and the traveler for this an appropriate transport document of identification issued, then furnishes Classic Highlights Reisen GmbH to that extent foreign achievements, if it in the travel advertisement and in the travel documents expressly on it refers to. The respective organizer clings after its conditions, those the customers before the travel registration to be accessible must.

6. Guarantee/compensation
a) remedy
If the cruising power outputs are not furnished as stipulated, then the traveler can Remedy require. The tour operator can also in the way remedy create that it furnishes an equivalent indemnification. The traveler the indemnification can reject.

b) reduction of the travel price
In the case of not stipulated contribution of the journey the traveler can do one appropriate reduction of the travel price require (decrease).

c) notice of the contract
Classic Highlights Reisen GmbH carries out within one of the traveler set appropriate period remedy or it is not explained that remedy is not possible, then the traveler can quit. A period setting is void, if a remedy is not possible or from Classic Highlights Reisen GmbH is refused, or if the notice by a special interest the traveler is justified. The traveler quits the contract, thus it keeps the requirement on feedback.

d) payment of damages
The right of the traveler to compensation remains unaffected.

7. Adhesion
a) the adhesion of the Classic Highlights Reisen GmbH for contractual Requirements for compensation, which do not concern body damage, is on that three-way travel price limits, if the damage not deliberately or roughly negligently one causes, or if Classic Highlights Reisen GmbH only because of being to blame for a service provider is responsible.

b
) a requirement on compensation against Classic Highlights Reisen GmbH is to that extent limited, as due to international regulations, to apply to from a service provider to furnishing achievements are, whose is likewise limited adhesion.

c)
with journeys to music or sportveranstaltungen remain Programmund Changes of occupation expressly reserve. Warranty for coherent Tickets cannot be given. The tour operator is however always endeavored to realize the customer's requests. In case of failure/Refusal of meetings, the tickets become less one Working on payment refunds, however no further booked achievements(e.g. line flight, transfer, hotel). The working on payment becomes separately from meeting to meeting fixed. Imprinted ticket prices always and in principle understand themselves plus an advance booking and rocurement payment, their height itself after the market value the individual meeting arranges. The market value can do partly a repeated the imprinted price its. With some festival places (e.g. Bayreuth, Milan, Vienna and Salzburg) and meetings (e.g. Formel-1 Grand Prix in Monte Carlo/Monaco) come still further preisaufschlaege and/or promoter contributions in addition. With the festivals in Bayreuth remains in Changes of the booked performance and/or category reserve. We ask to absolutely consider this.

d) with all travel offers from that, catalog/programme "Adventure Actively & Nature ", is in the context of the Swedish insurance protection for travels and use in snow mobile, Huskyschlitten and passenger car (for Driver training and Eisracing), with Versursachung of accidents and thereby connected damage, selfkeep the participant due.

8. Obligation to cooperate
The traveler is obligated, its objections immediate the local To indicate travel line and/or agency/representative office. In the case of reservation from the individual programme the traveler has his objections to indicate the rezeption of the house/hotel. If on that a remedy effected, does not have the traveler the lack in the travel documents with telephone numbers indicated agency or the local To announce Classic highlight travel line. If remedy does not take place, the local Classic takes highlight representative office or the responsible contract hotel as well as the traveler its objections up. If the traveler omits indicating a lack to imprisonment for debt, then is its Reduction decrease impossible.

9. Set periods of exclusion for requirements and prescription
Because of not stipulated contribution of the journey the traveler has requirements within a monthly after contractually intended completion to make valid the journey opposite the tour operator. At expiration the traveler can make requirements only valid for the period, if he without Are to blame for at the adherence to the period was prevented. Requirements the traveler because of not stipulated contribution of the cruising power output fall under the statute of limitations twelve months after the contractually agreed upon travel end.

10. Passport -, visa and health regulations
The traveler is asked in the own interest, on in the catalog advertisements contained referring to passport -, visa and health regulations to pay attention and to any changes in later reports.

11. Agreement after validity of the Montrealer

Agreement (from 28 May 1999) The traveler agrees hereby with the tour operator that he him from the Montrealer agreement being entitled rights, in particular those Remuneration with Nichtbefoerderung, flight delays, surbooking, Cancellation of flights or late arrival of luggage, in first Line against the implementing air carrier, i.e. that the travelers carrying aviation enterprises, in the own name makes valid. Only if and so far the traveler its claim for damages as can be prove against the aviation enterprise not to intersperse, keeps he can itself forwards to make these rights valid also against the tour operator. A loss of rights for the traveler is express by this agreement excluded. Charge during travel price reduction. So far the traveler compensations due to the Montrealer Agreement or its implementation regulations receives, is correct he already now too, these payments on possible warranty claims against the tour operator in accordance with. To let take into account number 6 of this WORK.

12. Other regulations
a) the inefficacy of individual regulations does not have the inefficacy the entire travel contract to the consequence.

b) the data, which Classic Highlights Reisen GmbH receives, become in accordance with their purpose of the contract in the EDP system of Classic Highlights Reisen GmbH, Kirchstraße 2, D-51702 Bergneustadt, stored and passed on. Personal data become in accordance with that Federal Law for Data Protection protected. Our offices outside of angel churches are dependent reservation places, the journeys for Classic Highlights Reisen GmbH in angel churches mediate.

13. Transfer prohibition

A transfer of requirements is impossible against Classic Highlights Reisen GmbH on third, also marriage partner and used. Likewise is the judicial asserting of the requirements of the travel express taker by third in own name inadmissibly.

14. Area of jurisdiction
The area of jurisdiction for complaints against Classic Highlights Reisen GmbH is Gummersbach.

15. Misprint
Obvious pressure and calculation error entitle Classic Higlights
Journeys GmbH for the contestation of the travel contract.

Tour operator: Classic Highlights Reisen GmbH
Kirchstraße 2
D-51702 Bergneustadt
Executive: Burkhard Gellesch
Companies' register: Cologne HRB 51247
Sales tax identification number: DE 812340389
 

 

 
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